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AI Agents

232 summarised stories about AI Agents, each linking back to the original source. Browse all topics →

Monday, 29 September 2025

Real AI Agents and Real Work

One Useful Thing 9 months ago

OpenAI released a test showing AI systems now perform real economic work, with AI nearly matching human experts on four to seven-hour professional tasks across finance, law, and retail sectors. Claude Sonnet 4.5 successfully replicated complex economics papers with replication data in hours instead of the manual effort that would take days, demonstrating AI agents can now accomplish multi-step tasks autonomously using tools. AI's improvement in agentic capabilities means organizations will need to deliberately choose whether to use these tools for job replacement, thoughtless task proliferation, or collaborative work acceleration rather than letting implementation decisions default to cost-cutting.

Converting inbound leads into customers at OpenAI

OpenAI Blog 9 months ago 4 sources

OpenAI built an AI system to deliver personalized responses to inbound sales inquiries at scale. The system processed customer queries and provided tailored answers without requiring manual intervention for each lead. This approach increased conversion rates by automatically matching leads with relevant information before human sales staff engagement.

Buy it in ChatGPT: Instant Checkout and the Agentic Commerce Protocol

OpenAI Blog 9 months ago

OpenAI has launched instant checkout capabilities in ChatGPT that allow users and AI agents to complete purchases directly within the chat interface. The feature integrates with multiple retailers and payment systems to enable transactions without leaving the application. This reduces friction in the shopping process and creates a new pathway for businesses to reach customers through conversational AI.

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