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162 summarised stories about AWS, each linking back to the original source. Browse all topics →

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Tuesday, 13 October 2026

Manage private pricing offers for Amazon Bedrock with managed entitlements

Amazon Web Services 1 day ago 34

Amazon explains how to manage AWS Marketplace Private Pricing Offer access for Amazon Bedrock across many AWS accounts by subscribing once in a central AWS Organizations management account and activating License Manager managed entitlements distribution. It provides two activation paths, including a lightweight one-time script that must be re-run with --apply --confirm-account-id ACCOUNT_ID to activate organization-wide grants. Teams can use manual one-time activation for trusted received licenses or deploy CDK automation that automatically verifies sellers, creates distributed grants, and activates them when they reach ACTIVE or WORKFLOW_COMPLETED so negotiated Bedrock pricing applies without console checking.

How ShipStation Global built an AI IT help desk on Amazon Bedrock AgentCore

Amazon Web Services 1 day ago 4

ShipStation Global built Deckhand, an AI-powered IT help desk agent for Slack, using Amazon Bedrock AgentCore to answer routine questions and create or update Jira Service Management tickets. 97.5% of incoming channel queries were resolved and employees gave Deckhand a 96% positive feedback rating. IT support shifts from repetitive Slack threads to on-the-spot self-service responses and fewer ticket-filing workflows that Deckhand can generate in context.

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