312 summarised stories about AI Agents, each linking back to the original source. Browse all topics →
OpenAI Blog 2 years ago
MavenAGI launched an AI customer service agent built on GPT-4 that automates customer support interactions. Three companies—Tripadvisor, Clickup, and Rho—are currently using the agent to handle customer inquiries. The adoption enables these companies to reduce support staff time spent on routine issues while maintaining response quality.
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TLDRocket
2 August 2026
The open-model moment is undeniable. Thinking Machines' Inkling at 975 billion parameters, Poolside's Laguna S2.1, and Moonshot's Kimi K3 arrived this week as further proof that predictions of AI consolidation were premature. These releases—from the U.S., China, and beyond—suggest the industry is settling into durable competition rather than winner-take-all dynamics. The economics have shifted: token-generation revenue and commercial licensing deals are making open-weight models viable at scale, even as companies like Pippa attempt to smooth legal friction by actually paying artists whose work trains their systems. It's a quieter, less visible shift than a new frontier model, but more consequential for what actually happens next.
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