Voice Agents

167 summarised stories about Voice Agents, each linking back to the original source. Browse all topics →

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Wednesday, 29 July 2026

Encore AI raises $30M to build AI agents that learn from customer calls

TechCrunch 2 months ago 36 ● 3 sources

Encore AI, a startup that trains voice agents by analyzing customer interactions and employee playbooks, raised $30 million in Series A funding led by Team8. The company has grown annual recurring revenue more than 5x since its seed round 18 months ago and serves over 40 enterprise customers, mostly financial institutions. Encore plans to use the funding to expand U.S. sales and deploy its platform with more large financial institutions as it competes against established CRM vendors.

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Business Funding Enterprise AI Voice Agents

Cekura stress-tests voice and chat agents with simulated customers

Cekura 2 months ago 25

Cekura offers a voice observability platform that monitors and analyzes production conversations for voice and chat agents in real time. The platform provides 10+ metrics including gibberish detection, interruption tracking, and sentiment analysis, plus customizable LLM evaluation and real-time alerting across Slack, email, and webhooks. Teams can use the service to identify call failure patterns and optimize agent performance by tuning evaluation prompts against actual recordings.

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AI Agents Developer Tools Voice Agents Agent Evaluation

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