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Enterprise AI

1315 summarised stories about Enterprise AI, each linking back to the original source. Browse all topics →

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Wednesday, 18 March 2026

Partnering with Edra: Context for Agents at Scale

Sequoia 7 months ago 29 ● 2 sources

Edra, founded by former Palantir executives Eugen Alpeza and Yannis Karamanlakis, creates dynamic knowledge bases for AI agents by analyzing existing company data like support tickets and emails rather than requiring manual documentation. Early use cases focus on IT service management and customer technical support automation, with customers expanding aggressively after successful initial deployments. The approach enables AI agents to operate effectively within specific business contexts without the need for expensive forward-deployed engineers or process redocumentation.

Partnering with Edra: Context for Agents at Scale

Sequoia 7 months ago 25 ● 2 sources

Edra, co-founded by Eugen Alpeza and Yannis Karamanlakis, turned enterprise records like support tickets and chat histories into a continuously updated knowledge base to give AI agents usable context. Their earlier recruiting search engine project increased placement rates by 129%. Edra’s approach lets companies start agents from a richer, editable enterprise baseline and use them first for automating IT service management and customer technical support, with early customers expanding.

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