Strengthening ChatGPT’s responses in sensitive conversations
OpenAI 11 months ago 16 ● 2 sources
OpenAI worked with more than 170 mental health experts to improve ChatGPT's responses in conversations involving distress or crisis situations. The collaboration reduced unsafe responses by up to 80% and enhanced the model's ability to recognize distress and provide empathetic guidance. ChatGPT now better directs users experiencing mental health concerns toward professional support resources.