OpenAI improves ChatGPT and GPT-5 safety features for mental health and sensitive conversations through collaboration with mental health experts
Feature update Provisional 85% confidence first seen
OpenAI partnered with over 170 mental health experts to enhance ChatGPT's ability to handle conversations involving distress, crisis situations, and mental health topics, achieving up to 80% reduction in unsafe responses. These safety improvements have been incorporated into both ChatGPT and GPT-5, with new capabilities for recognizing emotional distress, providing empathetic guidance, and directing users to professional support resources.