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AI Agents

1842 summarised stories about AI Agents, each linking back to the original source. Browse all topics →

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Wednesday, 29 May 2024

Automating customer support agents

OpenAI 2 years ago 46

MavenAGI launched an AI customer service agent built on GPT-4 that automates customer support interactions. Three companies—Tripadvisor, Clickup, and Rho—are currently using the agent to handle customer inquiries. The adoption enables these companies to reduce support staff time spent on routine issues while maintaining response quality.

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