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Automating customer support agents

OpenAI Blog

MavenAGI launched an AI customer service agent built on GPT-4 that automates customer support interactions. Three companies—Tripadvisor, Clickup, and Rho—are currently using the agent to handle customer inquiries. The adoption enables these companies to reduce support staff time spent on routine issues while maintaining response quality.

Why it matters

MavenAGI is a new software company for the AI era. They recently launched an AI customer service agent, built on the flexibility of GPT-4, which a number of companies like Tripadvisor, Clickup and Rho are already using to save time and better serve their customers.

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