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AI Agents

1805 summarised stories about AI Agents, each linking back to the original source. Browse all topics →

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Thursday, 11 December 2025

Partnering with Serval: Empowering IT for AI Enterprise Automation

Sequoia 10 months ago 46

Serval partnered with IT leaders and aims to replace manual IT operations by letting teams describe workflows in natural language and deploy traceable automations. The article says it is designed to make “automate forever” faster than “fix once,” and that Serval updates ITSM in response to modern LLM capabilities. As a result, some customers reportedly fully replaced incumbent ITSM tools and used Serval as their system of record, with automation spreading beyond IT into other departments.

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AI Agents Enterprise AI

How Podium is arming 10,000+ SMBs with AI agents

OpenAI 10 months ago 11

Podium built an AI agent called Jerry using OpenAI's GPT-5 to help small and medium-sized businesses manage customer interactions. The company claims the tool has driven 300% growth and is being deployed across over 10,000 SMBs. Businesses using Jerry can now automate customer service tasks that previously required manual handling.

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AI Agents

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