How Podium is arming 10,000+ SMBs with AI agents
OpenAI Blog
Podium built an AI agent called Jerry using OpenAI's GPT-5 to help small and medium-sized businesses manage customer interactions. The company claims the tool has driven 300% growth and is being deployed across over 10,000 SMBs. Businesses using Jerry can now automate customer service tasks that previously required manual handling.
Why it matters
Discover how Podium used OpenAI’s GPT-5 to build “Jerry,” an AI teammate driving 300% growth and transforming how Main Street businesses serve customers.