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ChatGPT

333 summarised stories about ChatGPT, each linking back to the original source. Browse all topics →

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Monday, 10 August 2026

Virgin Atlantic sharpens customer journeys with ChatGPT Work

OpenAI 2 months ago 34

Virgin Atlantic is using ChatGPT Work to speed up research, product planning, and decision-making across the customer journey. The only concrete detail provided is that it is “accelerating” these efforts, with no date or measurable benchmark stated. This shifts internal work toward connecting customer-journey signals using ChatGPT Work as a tooling layer for planning and decisions.

How Zapier transformed core marketing processes with ChatGPT Work

OpenAI 2 months ago 57

Zapier’s enterprise marketing team uses ChatGPT Work to cut drop-offs in its lead funnel, create campaign assets, and automate reporting. The article says this is intended to reduce drop-offs in the lead funnel. As a result, more stages are handled with ChatGPT-assisted automation, with reporting and asset creation streamlined.

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