You Just Hired a Million Bad Employees
TLDR 1 day ago
Companies are deploying AI agents without proper management frameworks, creating wasteful "loops" where poorly-trained employees use AI inefficiently to compensate for unclear processes. The vast majority of token spend produces no value, mirroring how 80% of traditional employees often perform no meaningful business function. The key to unlocking AI value lies in building rigorous evaluation systems and AI transformation services that encode each firm's specific processes into measurable outputs, similar to how coding became the only breakout AI use case because code either runs or fails.