Is AI making your teams better, or just busier?

Ably Realtime · 3 months ago · 44 ● 2 sources

Most companies report usage of AI tools but lack fundamental improvements in team capabilities, with only 39% of organizations seeing any profit impact despite 88% adopting AI in some form. The distinction lies in measuring outcomes—whether AI enables genuinely new work or merely accelerates existing tasks—rather than tracking adoption metrics like tool access and frequency of use. Effective measurement requires two KPIs scored monthly by team leads: whether AI unlocks new outcomes and whether it's embedded in daily workflows, with most honest teams starting at level 2 and progressing through demonstrable evidence of capability improvement over time.