Banks warn AI shopping bots could create scam, fraud, and privacy risks
Reuters ● Covered by 2 sources
Six banks, including Bank of America and NatWest, warned that AI shopping bots could enter card details on websites or push users toward weaker-protection payment methods. The warning involves six banks. As a result, banks are highlighting scam, fraud, and privacy risks and alerting customers that they may not know who to contact if problems occur.
Why it matters
Six banks, including Bank of America and NatWest, warned that shopping agents might directly enter card details into websites or steer users toward weaker-protection payment methods. The newsletter notes customers may also not know who to turn to if something goes wrong.
