Mastercard and Visa want AI bots at checkout. Shoppers still want the final click
Fortune Tatiana Sataua ● Covered by 2 sources
Mastercard and Visa rolled out agentic checkout payments aimed at letting AI agents shop with virtual cards on consumers’ behalf while requiring user controls. Mastercard’s update, launched Thursday, lets cardholders set limits such as spend caps, retailer restrictions, or approval requirements before checkout for each purchase. Consumer research commissioned by ACI Worldwide found only 7% of surveyed U.S. and U.K. fashion buyers would allow AI to purchase without approval under predefined conditions, so card providers are positioning verifiable authorization records to preserve trust as shoppers still want the final click.
Why it matters
Payment companies are racing to shape AI shopping, even as consumers hesitate to let agents spend their money.
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