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OpenAI 1 year ago 31
Decagon and OpenAI have deployed a fully automated customer support system that operates at scale. The system handles customer inquiries without human intervention across multiple support channels. Organizations implementing this approach can reduce support costs while maintaining response quality through AI automation.
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TLDRocket
4 October 2026
Google’s biggest AI story today wasn’t a bigger model—it was a more enforceable way to train on messy, private data. In work that combines federated learning with trusted execution environments, Google Research introduced a TEE-based system for Gboard that delivers externally verifiable central differential privacy guarantees. In plain terms, the privacy math isn’t just claimed; it’s produced in a hardware-backed environment that others can audit. The result is a stronger story for what “privacy-preserving” should mean when you’re predicting the next word on a phone.
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