Deploy a multimodal WhatsApp ordering assistant with Amazon Bedrock AgentCore
Amazon Web Services 1 month ago 31
A multimodal WhatsApp ordering assistant was deployed using Amazon Bedrock AgentCore with Amazon Nova 2 to handle chat, voice notes, and voice calls under one backend and shared memory. It processes inbound WhatsApp events by immediately returning HTTP 200 to Meta and then handling the rest asynchronously via an Amazon SQS queue. This setup lets customers be recognized across channels and keeps ordering/menu backend logic unchanged when adding or removing a WhatsApp channel.