Anthropic is replacing its Claude Slack app with Claude Tag, an always-on AI agent that joins Slack workspaces as a team member with persistent access to channels, tools, and data. Enterprise customers migrating before September 1 receive $25,000 in credits and Teams customers receive $2,500, with the older connector being deprecated on August 3. Users can now delegate ongoing tasks to Claude Tag, which learns from channel context over time and can autonomously schedule work across hours or days.
Claude's "Extended Thinking" feature encrypts the model's actual reasoning into signatures stored on Anthropic's servers, not the user's machine, while users only receive a summary of that reasoning. Access to the full reasoning text requires an enterprise agreement, and the API summary differs from the actual thinking that drove the model's behavior. Users cannot obtain an authentic record of the reasoning logic used by Claude agents from local files, making audit trails impossible without special licensing.
An Aha! engineer built custom tools that allow Claude to direct their support work instead of the engineer manually navigating production systems. The engineer created five debugging skills—log link generator, config explorer, query analyzer, record history viewer, and deployer script generator—that Claude now requests as needed during ticket investigation. This inverted the control flow so Claude acts as the agent giving directions while the engineer executes specific data-gathering tasks, letting them focus on higher-level problem-solving instead of manual log filtering and script writing.
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