Ron Johnson, the former Apple retail chief, argues that agentic AI shopping will not replace physical stores for big purchases like laptops. His view is based on his claim that nobody will let an agent buy a $1,000 to $2,000 laptop without customers visiting a website or store. As a result, he expects AI to narrow choices and make shoppers better informed before they go to stores, rather than fully automate checkout.
Apple announced the iPhone Duo at its iPhone hardware event, John Ternus’s first major product launch since taking over as CEO. The event marked Ternus’s debut less than two weeks after he replaced Tim Cook. Mark Gurman says Ternus is pushing a clearer AI point of view while Apple’s near-term AI progress still leans on existing devices, with more AI-native hardware like a smart home hub expected in roughly the next 1.5 years.
Apple will pay $250 million to settle claims tied to an AI-upgraded Siri that allegedly wasn’t delivered, and eligible iPhone owners can now file for a payout. The settlement covers iPhones bought between June 10, 2024 and March 29, 2025, including iPhone 15 Pro, iPhone 15 Pro Max, and iPhone 16 models. Claim filing enables payments that are estimated at $25 per device and may rise to $95 depending on the number of claims.
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