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OpenAI and ServiceNow expand partnership across enterprise workflows

OpenAI ● Covered by 5 sources

OpenAI and ServiceNow expanded their partnership to integrate OpenAI models and agents into ServiceNow and connect ServiceNow workflows with ChatGPT and Codex. The expansion is for enterprise workflows across both platforms, tying them together through the availability of OpenAI in ServiceNow and ServiceNow workflows in ChatGPT/Codex. As a result, organizations can use the combined tools to automate and assist within ServiceNow directly using OpenAI capabilities, instead of handling them separately.

Why it matters

OpenAI and ServiceNow expand their partnership to bring OpenAI models and agents into ServiceNow and ServiceNow workflows into ChatGPT and Codex.

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