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ServiceNow powers actionable enterprise AI with OpenAI

OpenAI Blog

ServiceNow has expanded access to OpenAI's latest models within its platform to enable AI-driven enterprise workflows including summarization, search, and voice capabilities. The integration allows enterprise customers to leverage OpenAI's frontier models directly across ServiceNow's existing tools and processes. This enables organizations to automate routine tasks and generate insights from business data without building separate AI infrastructure.

Why it matters

ServiceNow expands access to OpenAI frontier models to power AI-driven enterprise workflows, summarization, search, and voice across the ServiceNow Platform.

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