Customizable, no-code voice agent automation with GPT-4o
OpenAI Blog
Retell AI has launched a no-code platform that lets businesses build AI voice agents powered by GPT-4o and GPT-4 to handle customer calls without scripting. The system processes voice conversations in real time using large language models to generate natural responses. Businesses deploying these agents can reduce call center costs and customer wait times while handling routine inquiries automatically.
Why it matters
Retell AI is transforming the call center with AI voice automation powered by GPT-4o and GPT-4.1. Its no-code platform enables businesses to launch natural, real-time voice agents that cut call costs, boost CSAT, and automate customer conversations—without scripts or hold times.