Empowering teams to unlock insights faster at OpenAI

OpenAI · 11 months ago · 3 ● 2 sources

OpenAI developed a research assistant tool that helps teams analyze large volumes of support tickets to identify patterns and insights more quickly. The system processes millions of tickets and enables teams across the company to conduct analysis without requiring specialized technical skills. This allows support and product teams to investigate customer issues and feedback at greater scale than manual review would permit.