Minnesota’s Enterprise Translation Office uses ChatGPT to bridge language gaps

OpenAI Blog · 1 year ago · 18

Minnesota's Enterprise Translation Office integrated ChatGPT to assist with translating documents for state agencies and residents with limited English proficiency. The office processes thousands of translation requests annually and uses ChatGPT to help meet demand while maintaining human translators for sensitive or critical documents. This deployment reduces turnaround times for routine translations while preserving human oversight for legal, medical, and administrative materials that require accuracy certification.