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How Fanatics and OpenAI streamline the fan experience

OpenAI

Fanatics uses OpenAI to help fans build game-day outfits through Shop the Look. Testing across roughly 30,000 MLB products increased engagement by 10%. Fanatics is rolling out this AI-assisted shopping feature to streamline the fan outfit experience.

Why it matters

Fanatics uses OpenAI to help fans complete their game-day outfits with Shop the Look. Testing across roughly 30,000 MLB products showed 10% higher engagement.

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