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Anthony Fernicola

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Anthony Fernicola is President and Chief Customer Officer at Salesforce, where he oversees the company's customer success and support organizations. In this role he is responsible for ensuring customers realize value from Salesforce's platform and services, working across sales, professional services, and support teams. His career has been focused on enterprise software and customer-facing leadership roles prior to his current position at Salesforce. He is known within the industry for his work on customer experience and success strategy at a large enterprise software company.

Updated 5 August 2026

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