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OpenAI and industry outlets report on enterprises adopting agentic AI to move from question answering to executing multi-step tasks

Research publication Updated 60% confidence first seen

OpenAI’s research describes how enterprises are shifting from using AI for assistance to using agentic systems that can execute multi-step work. The coverage also highlights production challenges such as cost control, data access and governance, and the need for platform-level operationalization and infrastructure to run agents reliably.

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