How LendingTree built a multi-agent mortgage assistant on Amazon Bedrock
AWS 2 months ago 49 ● 3 sources
LendingTree deployed a multi-agent AI mortgage assistant on Amazon Bedrock to help borrowers understand loan options and find matching offers through natural conversation. The system handled approximately 1,960 conversations and 12,100 messages from late 2025 through Q1 2026, with engaged users averaging 10+ messages over 9 minutes, and achieved 97% containment without human escalation. The architecture enables independent scaling of three agents (Supervisor, Education worker, Matching worker) while maintaining conversation context and regulatory compliance through built-in guardrails and PII protection.