From chatbots to ‘digital teammates’: The shift towards multiplayer AI

Sifted · 6 hours ago

Dust CEO Gabriel Hubert describes a shift from individual employees using isolated AI chatbots to multiplayer AI systems where agents work collaboratively across departments, learning from company data and sharing workflows. By 2027, Hubert expects organizations will focus on managing multiple agents rather than debating whether to use them at all. Companies must address governance challenges, prevent unauthorized AI use, and maintain human oversight as agents take on more execution while human judgment becomes increasingly valuable.