Small businesses spend more time on admin than growing their business

Startups Magazine · 55

UK small business owners spend an average of 11 hours per week on administration compared to 3.6 days monthly on growth activities, according to research from American Express and Small Business Saturday UK surveying 1,000 SME leaders. One-third of business owners would use generative AI tools for general administration tasks, and one-fifth say AI is equivalent to hiring another staff member. This time reallocation through AI adoption could help entrepreneurs focus more resources on scaling their businesses rather than handling routine paperwork.