Omnissa debuts AI agents for IT, a managed cloud PC service and Elara for AI governance

Omnissa wants to put AI deeper into the enterprise workspace, and it’s doing it with three separate bets at once: agents for IT, agents for virtual desktops, and a governance layer to keep the whole thing from running wild. The company announced the products at its Omnissa ONE 2026 conference in Orlando, alongside a warning that employees are adopting AI tools much faster than their IT teams can sign off on them.

The backdrop is a surge Omnissa says it measured in its State of Digital Workspace 2026 report. AI assistant app use across enterprise endpoints grew by nearly 1,000% in 2025, and roughly three-quarters of that traffic came from tools that weren’t sanctioned. That is the sort of number that gets a product roadmap rewritten.

Three of the new agents are aimed squarely at IT administrators. One, the Digital Employee Experience agent, is built to trace a worker’s issue back to its root cause and suggest a fix using existing playbooks or earlier Workspace ONE Assist sessions. Another, the Windows App Lifecycle agent, takes on application packaging and tests apps before an administrator signs off. A third works with Workspace ONE Vulnerability Defense, a product Omnissa launched last year, ranking vulnerabilities and preparing patches while keeping a human in the loop before deployment.

The security angle is hard to miss. Omnissa says large language models are accelerating flaw discovery, and that the time to exploit a vulnerability has fallen below a day. So the pitch here is speed: help IT patch fast enough to keep up, without turning the whole operation into an autonomous free-for-all.

And Omnissa is not limiting this to its own agents. Administrators can connect outside tools through a new hosted server based on the Model Context Protocol, with access constrained by existing roles and permissions. On the desktop side, Horizon Delegate runs inside an employee’s Horizon virtual machine and acts under that worker’s approved identity, even after the employee disconnects. Omnissa Cloud PC, meanwhile, is a desktop-as-a-service offering the company will run itself, starting on Amazon Web Services and later adding other cloud providers. Elara sits on the governance side, pulling signals from systems that usually stay separate so IT and security teams can see how AI apps, models and agents are being used before high-impact actions go through.

Omnissa did not share availability dates for any of the new products. The company was spun out of VMware in 2024 after Broadcom bought VMware and sold its end-user computing business to KKR for $4 billion.