March 20 ChatGPT outage: Here’s what happened
OpenAI Blog
ChatGPT experienced an outage on March 20 caused by a bug introduced during a system update. The service was unavailable for approximately 2 hours before engineers identified and rolled back the problematic code. Users regained access after the fix was deployed and systems were restored to normal operation.
Why it matters
An update on our findings, the actions we’ve taken, and technical details of the bug.