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Amazon doesn’t trust Meta’s Muse AI agent

The Verge Jess Weatherbed Covered by 6 sources

Amazon blocked Meta’s Muse AI agent from making shopping requests on behalf of users on Amazon.com. The popup message for Muse users began appearing on Sunday, citing that continued access by an unauthorized AI agent violates Amazon’s Conditions of Use. As a result, Muse users can no longer use the agent to shop through Amazon, and Amazon raised privacy and security concerns about how Muse browses and handles credentials.

Why it matters

Meta's Muse AI agent has been blocked from shopping Amazon on behalf of its users, GeekWire reports. A popup message started appearing on Sunday for Muse users saying that "continued access by an unauthorized AI agent violates Amazon's Conditions of Use, to which our customers have agreed." According to GeekWire, Meta didn't notify Amazon that […]

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