The Register
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3 months ago
Citi, Home Depot, and Capcom shared their AI agent implementations at Google Cloud Next, demonstrating how AI agents are moving into customer-facing roles for banking, retail, and game development. Citi manages $1 trillion in wealth and hopes to capture an additional $5 trillion held elsewhere through its Citi Sky agent; Home Depot found that customers engaging with its Magic Apron shopping agent convert at higher rates and its new phone system resolves questions four times faster than the previous system; Capcom's developers save approximately 30,000 hours per month per project by using AI agents for repetitive testing work. These deployments show that companies are building governance, reliability, and consistency mechanisms into AI agents now handling real financial transactions, customer interactions, and creative workflows.
The Register
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3 months ago
● 3 sources
Microsoft and OpenAI amended their partnership agreement to make Microsoft's license non-exclusive, eliminating the revenue share Microsoft owed OpenAI in exchange. Microsoft will no longer have exclusive access to OpenAI's models after 2032, though it remains the primary cloud partner with products shipping first on Azure. OpenAI can now contract with other cloud providers and Microsoft is developing its own competing models, indicating both companies are positioning themselves for independent futures.
The Register
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3 months ago
SS&C Blue Prism introduced WorkHQ, a platform designed to orchestrate AI agents, people, and business systems into governed workflows for enterprises. The system includes agentic workflow capabilities, the SS&C AI Gateway for governance, and integrations with hundreds of enterprise systems like SAP and Salesforce, with full audit trails and role-based access controls. Organizations can now automate processes like customer onboarding and insurance claims handling with traceable AI agent involvement, addressing compliance requirements in regulated industries.
Google DeepMind
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3 months ago
Google DeepMind announced a partnership with South Korea's Ministry of Science and ICT to deploy AI models and establish an AI Campus in Seoul for collaboration with Korean research institutions. The partnership will provide access to models like AlphaFold (already used by 85,000 Korean researchers), AlphaGenome, and WeatherNext, with initial focus on life sciences, energy, and climate research. The initiative will also offer internship opportunities for Korean students and involve collaboration with South Korea's AI Safety Institute on frontier AI safety research.
OpenAI Blog
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3 months ago
● 3 sources
Microsoft and OpenAI have amended their partnership agreement to streamline their relationship and provide clearer long-term terms. The companies did not disclose specific financial figures, timelines, or structural details of the revised arrangement. The change aims to reduce complexity in how the two organizations collaborate on AI development and commercialization.
