How Podium is arming 10,000+ SMBs with AI agents

OpenAI Blog · 7 months ago

Podium built an AI agent called Jerry using OpenAI's GPT-5 to help small and medium-sized businesses manage customer interactions. The company claims the tool has driven 300% growth and is being deployed across over 10,000 SMBs. Businesses using Jerry can now automate customer service tasks that previously required manual handling.