Democratizing institutional knowledge: Building an AI-powered knowledge management system with AWS
Amazon Web Services 1 month ago 48
The article describes an AWS-based knowledge management accelerator that uses an AI-powered avatar and retrieval-augmented generation to capture and deliver institutional knowledge for organizations. It deploys a full prototype in hours via AWS CloudFormation, with Amazon OpenSearch Serverless baseline spending “on the order of a few hundred USD per month” due to an always-on minimum OCU. Organizations can upload documents to S3 and then let workers query via natural-language text or voice, with DynamoDB caching reducing repeated-query AI inference costs.