Inside Mirakl's agentic commerce vision

OpenAI Blog · 7 months ago

Mirakl is integrating AI agents and ChatGPT Enterprise into its marketplace platform to accelerate documentation processes and improve customer support operations. The company has launched Mirakl Nexus as part of its infrastructure for commerce systems designed around AI agents rather than traditional interfaces. This shift enables faster transaction processing and allows merchants to automate support functions that previously required manual intervention.