OpenAI Blog
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9 months ago
OpenAI developed a research assistant tool that helps teams analyze large volumes of support tickets to identify patterns and insights more quickly. The system processes millions of tickets and enables teams across the company to conduct analysis without requiring specialized technical skills. This allows support and product teams to investigate customer issues and feedback at greater scale than manual review would permit.
OpenAI Blog
·
9 months ago
OpenAI uses its own AI technology internally to improve workflow efficiency and organizational capability. The company has documented specific practices across teams to demonstrate how its tools handle tasks like document processing and research coordination. Other organizations can adopt similar approaches to streamline operations and scale their existing expertise across larger groups.
OpenAI Blog
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9 months ago
OpenAI is introducing parental controls and a parent resource page for ChatGPT to help families manage its use at home. The controls allow parents to set guidelines for how the tool operates within their households. This enables families to make informed decisions about ChatGPT usage based on their own values and preferences.
