How tech startups can build trust in emerging technology
Startups Magazine 21
The article explains how tech startups can reduce customer uncertainty to build trust in emerging technologies by making offerings understandable and verifiable. It cites that nearly 40% of Edelman Trust Barometer respondents thought innovation was poorly managed. It advises founders to clarify real-world impact, use familiar experiences and concrete evidence (including benchmarks and limitations), and match product polish and communication to operational standards to make sophisticated underlying tech feel credible.