FixItFlow: Automated Troubleshooting Guide Generation from Cloud Incidents

arXiv cs.AI · 18 hours ago

FixItFlow is an automated system that generates troubleshooting guides from historical cloud incident data using large language models to help engineers resolve issues faster. Generated guides achieved 61.5% positive ratings for clarity and reduced mitigation time by 2.3x for incidents with associated guides in evaluation with 26 engineers. The system reduces manual documentation burden while improving consistency of incident response across engineering teams.