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Customer Service

17 summarised stories about Customer Service, each linking back to the original source. Browse all topics →

Thursday, 26 June 2025

Customizable, no-code voice agent automation with GPT-4o

OpenAI Blog 1 year ago

Retell AI has launched a no-code platform that lets businesses build AI voice agents powered by GPT-4o and GPT-4 to handle customer calls without scripting. The system processes voice conversations in real time using large language models to generate natural responses. Businesses deploying these agents can reduce call center costs and customer wait times while handling routine inquiries automatically.