70 summarised stories about Business News, each linking back to the original source. Browse all topics →
OpenAI Blog 8 months ago
CRED is deploying OpenAI's GPT models to enhance its premium customer service operations in India. The company aims to improve support accuracy and reduce response times, though no specific metrics are provided in the announcement. Better AI-assisted support is expected to increase customer satisfaction scores for CRED's premium membership tier.
OpenAI Blog 8 months ago
Chime's marketing chief argues that AI is shifting marketing toward agent-based systems rather than traditional campaign models. Mehra emphasizes that organizations adopting AI literacy and deliberate implementation strategies will outperform competitors. Leaders who build AI competency across their teams will capture greater market advantage than those treating AI as peripheral to marketing strategy.
OpenAI Blog 8 months ago
OpenAI reported that more than 1 million business customers worldwide now use its products. The customer base spans multiple sectors including healthcare, life sciences, and financial services. The adoption reflects growing integration of ChatGPT and OpenAI's APIs into commercial workflows across industries.
