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Salesforce launches its Enterprise AI Harness and an AI Control Plane to build and manage business AI agents Product launch
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TLDRocket
11 September 2026
Salesforce’s new wave of AI agents landed with a very practical promise: automate sales and technical support workflows across its cloud apps, but do it with execution plumbing instead of just chat. The headline feature is Hunter, a first sales agent that ships with a long-horizon runtime “only it has at launch,” setting up a rollout of the rest of the agent lineup by year’s end. The subtext is familiar—companies want agents that can act across steps—but the implementation details matter because long-horizon behavior and multi-agent orchestration are where reliability usually falls apart.
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