Viral AI assistant Instinct now has its own email address

TechCrunch · Sarah Perez · 9 September 2026, 15:13

Instinct has started giving users Instinct email addresses so the AI assistant can create and manage accounts and contact services on users’ behalf. The rollout began “starting today,” and Instinct email addresses are available at mail.instinct.com. As a result, Instinct can handle sign-ups, follow-ups, and support requests more autonomously with fewer inbox interruptions, though businesses may see account activity as less transparent.

Why it matters

Instinct’s new email feature lets the AI agent create and manage accounts, contact businesses, handle support requests, and do more on users' behalf.