Startup Abby Care raises $82 million to turn family members into paid caregivers

Havi Nguyen grew up translating at doctor’s appointments and wrestling with Medicaid paperwork for her immigrant family from Vietnam. That experience shaped the company she founded in 2022: Abby Care, a Medicaid provider that trains family members to become certified, paid caregivers and then supports them after that.

Now the startup has raised an $82 million Series C led by Transformation Capital. CVS Health Ventures, Frist Cressey Ventures, and Pivotal Ventures joined as new investors, while Khosla Ventures, Thrive Capital, and Sequoia came back for more.

The pitch is simple, and pretty sharp. Plenty of care already happens at home, especially in families dealing with serious medical needs. Abby Care’s bet is that instead of treating that as an informal stopgap, health plans and regulators can help turn it into a real care model with training, pay, and structure.

Nguyen got to the idea while working at an early-stage health tech startup during COVID, focused on therapy for children with autism. Therapists and technicians were in short supply, and the ones who were available often moved on quickly. Parents, she said, kept asking whether they could learn the skills themselves. That was the seed of Abby Care.

The need is hardly theoretical. Justin Brock, a general partner at CVS Health Ventures, said a traditional private duty nurse program only fills 65% of authorized shifts. He pointed to the gap left behind, and to the tens of millions of family caregivers already inside homes doing care without much formal support.

Maria Villegas Corrales, a mother in Colorado whose daughter Mia needed open heart surgery and a pacemaker in her early years, said the transition home can feel like being handed a bag and told to figure it out. For families like hers, Abby Care’s appeal is not just the paycheck. It is guidance, and a system that treats home care like real work instead of invisible labor.