OpenAI unveils Presence, a new platform that lets enterprises launch and manage realtime voice agents and chatbots
TLDR ● Covered by 4 sources
OpenAI launched Presence, an enterprise platform for deploying and managing voice AI agents and chatbots in customer-facing and internal business workflows. The product targets eligible enterprise customers seeking agents that operate under company-defined policies, permissions, and evaluation standards. Enterprises can now build and manage voice AI systems with governance controls tailored to their operational needs.
Why it matters
Presence is a new enterprise product from OpenAI for deploying and managing voice AI agents and chatbots across customer-facing and internal business workflows. It is designed for eligible enterprise customers who want agents that operate under company-defined policies, permissions, and evaluation standards.
