NTT DATA Group cuts incident analysis to 30 minutes with Codex
OpenAI Blog
NTT DATA Group deployed ChatGPT Enterprise and Codex across 9,000 employees to automate work processes and accelerate incident response. The organization reduced incident analysis time from hours to 30 minutes through AI-assisted automation. This deployment enables faster problem resolution and helps the company scale AI adoption while maintaining security controls.
Why it matters
NTT DATA Group uses ChatGPT Enterprise and Codex to help 9,000 employees automate work, cut incident analysis to 30 minutes, and scale secure AI adoption.