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Netomi’s lessons for scaling agentic systems into the enterprise

OpenAI Blog

Netomi scales enterprise AI agents by combining concurrent execution, governance frameworks, and multi-step reasoning patterns to handle production workflows reliably. The company uses OpenAI's GPT-4.1 and GPT-5.2 models to process multiple agent tasks simultaneously while maintaining compliance and output consistency. This approach allows organizations to deploy AI agents across customer service and business operations without sacrificing reliability or control.

Why it matters

How Netomi scales enterprise AI agents using GPT-4.1 and GPT-5.2—combining concurrency, governance, and multi-step reasoning for reliable production workflows.

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