How Virgin Atlantic uses AI to enhance every step of travel
OpenAI Blog
Virgin Atlantic has integrated AI tools across its operations to accelerate software development, improve business decisions, and enhance passenger interactions. The airline uses AI to streamline processes in areas including flight planning, customer service, and operational efficiency. The deployment allows Virgin Atlantic to respond faster to customer needs and make data-driven decisions across its business functions.
Why it matters
Virgin Atlantic CFO Oliver Byers shares how the airline is using AI to speed up development, improve decision-making, and elevate customer experience.
